MeshBill (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, platform, and services.

1. Information We Collect

We may collect the following types of information:

a) Personal & Business Information

• Name, company name

• Email address, phone number

• Billing and contact details

• Account login credentials

b) Technical & Usage Data

• IP address

• Browser type and device information

• Log files and session data

• Platform usage and access records

c) ISP Operational Data (Platform Users)

• Subscriber usernames or identifiers

• Authentication and session logs

• Billing records and usage metadata
  (MeshBill does not access customer content such as browsing data.)

2. How We Use Your Information

We use your information to:

• Provide and maintain MeshBill services

• Authenticate users and manage billing

• Generate invoices and payment records

• Send system notifications and alerts

• Improve platform performance and security

• Comply with legal and regulatory obligations

3. Data Sharing & Disclosure

We do not sell or rent your data.

We may share data only:

• With trusted service providers (hosting, SMS, email)

• When required by law or legal authorities

• To protect our rights, systems, or users

All third parties are bound by confidentiality obligations.

4. Data Security

We implement industry-standard security measures including:

• Secure servers and encrypted connections

• Access controls and authentication

• Regular monitoring and audits

However, no system is 100% secure. We continuously improve our safeguards.

5. Data Retention

We retain data only for as long as:

• Required to provide services

• Needed for legal, billing, or audit purposes

Upon account termination, data is securely archived or deleted as per policy.

6. Cookies & Tracking

Our website may use cookies to:

• Improve user experience

• Analyze traffic and performance

You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent where applicable

Requests can be sent to: [info@meshbill.com]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy:

📧 Email: info@meshbill.com
🌐 Website: www.meshbill.com